Emergency Response Manager Training



Course Introduction

Leading an Emergency Response department is a challenging job. Typically there is no training prior to stepping into the leadership role and due to the fact that Emergency Response is a unique discipline, it is at times difficult finding assistance. This course reviews in totality the knowledge required by a good Emergency Response Manager in order to run a successful department.


Course Information
    Duration
    • 2 Day
  • Pre-Requisites
    • None
  • Recommended Attendees
    • Emergency Response Manager
  • Recommended Level
    • Entry, Intermediate, Management
  • Location
    • On-site or Washington, D.C.

Course Content
  • Emergency Response Program Basics
  • Review & Assessment of Emergency Response Program
    • Emergency Response Manual
      • Checklists
      • Policies
    • Emergency Response Team
      • Number of Emergency Response Team Members
      • Currency of Emergency Response Team Members
  • Leading the Emergency Response Team
    • Establishing Leadership
    • Gaining Buy-in to the Program
  • Building an Emergency Response Program
    • Executive Support
    • Departmental Support
    • Command Center Team
    • Special Assistance Team (SAT)
    • The Go Team
  • Creating Emergency Response Training Programs
    • Emergency Response Training Course Content
    • Train the Trainers
  • Emergency Response Program Best Practices
    • IATA Guidelines
  • Emergency Response Drills
    • Drill Design
    • Scenarios
    • Pre-written Scripts
    • Debriefing
    • Report & Action Items
  • Reflection with Industry Peers
    • Peer Airlines
    • Alliances
    • Industry Meetings
  • Establishing Emergency Response Reporting Metrics
    • Quarterly Assessment Reports

Course Certificate

GHS Certificates will be issued to attendees who complete a minimum of 90% of the required class hours and achieve successful results on a course evaluation examination


"WHY GHS?"
  • What You Will Learn
    • Emergency Response Program Basics
    • How to Review & Assess an Emergency Response Program
    • How to Lead the Emergency Response Team
    • How to Build an Emergency Response Team
    • How to Create Emergency Response Training Programs
    • Emergency Response Best Practices
    • How to Create Emergency Response Drills
    • How to Create Emergency Response Reporting Metrics
  • Experienced Instructor
    • Continental Airlines
      • Former Director of Emergency Management
      • Worldwide Responsibility for Emergency Response Program
    • Multiple Commercial Aviation Accident Experience
      • Continental Airlines Flight 1404 Accident
      • Continental Connection Flight 3407 Accident
      • Continental Airlines Flight 128 Severe Turbulence Incident
    • Experience Consulting for Over 40 Airline & Aviation Clients Worldwide



GHS Aviation Group, LLC.
Voice: +1 703.883.0105
Email: inquiry@ghsaviationgroup.aero