EMERGENCY COMMAND CENTER TRAINING

COURSE INTRODUCTION

Central management of an aircraft incident or accident is essential for all airlines. The key to successfully managing an aircraft incident or accident is emergency preparedness. Understand how to organize and develop your airline’s Emergency Command Center, checklists, roles and responsibilities.

COURSE INFORMATION
Duration
    • 1 Day
Pre-Requisites
    • None
Recommended Attendees
  • Emergency Response Managers
  • Emergency Response Team Members
Recommended Level
  • Entry, Intermediate, Management
Location
  • On-site or Washington, D.C.
COURSE CONTENT
  • Emergency Response
    • Overview
    • Emergency Response Team
    • Emergency Response Manual
  • Accident Scenarios
    • Incident
      • Ground Emergency
      • Inflight Emergency
      • Security Incident
    • Accident
      • All Survivors
      • Combination of Survivors & Fatalities
      • All Fatalities
      • Lost Aircraft
  • Operations Control Center (OCC)
    • Notification of Incident or Accident
    • Assessment / Classification of Situation
    • Activation of Emergency Response Plan
    • Transition of Incident or Accident Management from OCC to ECC
    • Continuing Flight Operations
  • Emergency Command Center (ECC)
    • Implementation of the Emergency Response Plan
      • Assemblage of Required Personnel
      • Resources & Equipment Needed
    • Principles of Crisis Management
    • Central Coordination of all Activities
      • Information Management
        • •Initial Reports
          • •Passenger & Crew Manifest
          • •Telephone Call Center
          • •Go Team Members
      • Decision Making
    • Seat Holders
      • ECC Checklists
      • Roles & Responsibilities
    • Affected Airports
      • Local Airport Station Plan
    • Survivors and Families
      • Assistance Provided
    • Regulatory Requirements
      • Laws & Legal Requirements
    • Coordination With
      • External / Outside Entities
        • •First Responders
        • •Search and Rescue (SAR)
        • •Hospitals
        • •Airport Authority
        • •Civil Aviation Authorities
        • •Investigation Agency
        • •Insurance Company
        • •Vendors
      • Internal Groups
        • •Airports
        • •Telephone Call Center
        • •Go Team
          • •Travel to Accident Site
          • •Go Kit
          • •Safety Investigation
          • •Family Assistance Team
    • Emergency Response Milestones
      • Timeline
    • Emergency Response Policies
      • Survivors
      • Fatalities
      • Family Members
      • Employees
    • Daily Reports & Monitoring
      • Safety Investigation
      • Family Assistance Center
  • GHS Will Customize Course Content to Meet Your Specific Business Needs

COURSE CERTIFICATE

GHS Certificates will be issued to attendees who complete a minimum of 90% of the required class hours and achieve successful results on a course evaluation examination

"WHY GHS?"
  • What You Will Learn
    • Principles of Crisis Management
    • Basic Emergency Response Plan
    • Incident & Accident Scenarios
    • Strategies to Effectively Organize an Airline Emergency Command Center
    • Development of Emergency Command Center Checklists
    • Basic Concepts of Emergency Management
    • Coordination with External Entities / Agencies and Internal Groups
  • Experienced Instructor
    • Continental Airlines
      • Former Director of Emergency Management
      • Worldwide Responsibility for Emergency Response Program
    • Multiple Commercial Aviation Accident Experience
      • Continental Airlines Flight 1404 Accident
      • Continental Connection Flight 3407 Accident
      • Continental Airlines Flight 128 Severe Turbulence Incident
    • Experience Consulting for Over 40 Airline & Aviation Clients Worldwide

GHS Aviation Group, LLC.
Voice: +1 703.883.0105
Email: inquiry@ghsaviationgroup.aero

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