DOCUMENT MANAGEMENT & CONTROL SYSTEMS TRAINING
COURSE INTRODUCTION
Effective documentation management is a critical component of an organization’s compliance, safety, and operational excellence. This training course provides participants with the knowledge and skills required to develop, manage, and control aviation documentation systems in alignment with international regulatory standards, including ICAO, EASA, FAA, ISO 9001:2015, and IOSA requirements. By mastering documentation control, organizations can ensure regulatory compliance, enhance operational efficiency, and maintain safety and quality standards.
This course is designed for aviation professionals responsible for document control, compliance, quality management, and safety oversight. It provides practical insights into document hierarchy, record retention, audit compliance, and continuous improvement through structured documentation frameworks.
COURSE INFORMATION
Duration
- 3 Days
Pre-Requisites
- Aviation Operations or Management Experience
- General Knowledge of Technical Manuals and Records
Recommended Attendees
- Operations and Technical Personnel Involved in Manual Creation / Manual Revision
- Quality Assurance Personnel
- Management Personnel
- Quality and Safety Managers – Ensuring compliance with ISO 9001, IOSA, and other regulatory requirements.
- Compliance & Audit Professionals – Managing and maintaining documentation for internal and external audits.
- Document Control Officers & Administrators – Overseeing document creation, updates, and record retention.
- Regulatory Affairs & Standards Specialists – Implementing and monitoring regulatory documentation processes.
- Operations & Flight Safety Officers – Managing operational manuals and regulatory documentation.
- SMS & Risk Management Teams – Ensuring documentation supports safety risk assessments and compliance.
- Training & Standardization Officers – Maintaining training records and ensuring consistency in procedural documentation.
- Ground Handling & Maintenance Personnel – Understanding and applying documentation standards in operational workflows.
Recommended Level
- Intermediate, Management
Location
- Virtual,
- On-site, or
- Washington, D.C.
COURSE CONTENT
- Introduction to Document Control
- Hierarchy of Documents
- Identification & Classification
- Amendment, Review & Approval
- Storage, Distribution & Security
- Corporate & Regulatory Standards
- Technical Writing Essentials
- Class Exercises
COURSE OBJECTIVES
By the end of this course, participants will be able to:
- Explain the relationship between regulatory agencies, quality management, and documentation systems.
- Describe regulatory documentation requirements, including amendments, approvals, and record retention.
- Understand ISO 9001:2015 Quality Management System (QMS) requirements and their relevance to documentation control.
- Identify different types of aviation documents and their hierarchy.
- Develop and implement effective documentation control processes that align with industry standards.
- Recognize the importance of structured documentation for quality and safety audits, including IOSA documentation and record system requirements.
- Enhance organizational efficiency by applying best practices in documentation control.
COURSE LEARNINGS
✅ A clear understanding of global aviation regulatory frameworks and documentation control requirements.
✅ The ability to develop, review, and update essential aviation documentation in compliance with international standards.
✅ Practical knowledge of QMS and its role in effective document management.
✅ Best practices for maintaining documentation integrity, security, and accessibility.
✅ Strategies for implementing a robust document control system that supports safety and quality audits.
✅ The skills to establish a culture of continuous improvement through structured documentation management.
COURSE CERTIFICATE
GHS Certificates will be issued to attendees who complete a minimum of 90% of the required class hours and achieve successful results on a course evaluation examination
"WHY GHS?"
- Industry experts that can draw on “real-world” examples and case studies
- Professional trainers with international training experience
- Teachers / Trainers with post-secondary teaching experience
- Material based on adult methodologies and active learning techniques
- Classroom designed around a positive and interactive learning environment
GHS Aviation Group, LLC.
Voice: +1 703.883.0105
Email: inquiry@ghsaviationgroup.aero
©2022 GHS Aviation Group, LLC. All Rights Reserved
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