SAFETY MANAGEMENT SYSTEM (SMS) AN SMS PROGRAM SHOULD NOT ONLY EXIST WITHIN THE SAFETY OFFICE! Is your SMS Program merely a manual on the shelf

SAFETY CULTURE SURVEYS YOU DON’T KNOW WHAT YOU DON’T KNOW UNTIL YOU ASK! Is the “safety first” message from the CEO finding its way throughout

QUALITY MANAGEMENT SYSTEMS (QMS) ROBUST QMS PROGRAMS MAKE A “GOOD” COMPANY “GREAT”! Do you have a formalized and independent quality assurance function within your organization?

OPERATIONAL RISK MANAGEMENT OPERATIONAL SAFETY AND RISK MANAGEMENT MUST BE CLEARLY DEFINED AS A CORPORATE PRIORITY, NOT JUST A “SOUND BITE”! Is your SMS program

OPERATIONAL CONTROL & FLIGHT DISPATCH TRAINED AND EXPERIENCED PERSONNEL ARE A MUST FOR SUCCESSFUL OPERATIONAL CONTROL! Is your system of operational control able to meet

OCCUPATIONAL HEALTH AND SAFETY PROGRAMS THE SAFETY AND HEALTH OF OUR EMPLOYEES MUST BE A CORPORATE PRIORITY! Are OHS policies and procedures part of your

MANUALS – TECHNICAL WRITING & PUBLISHING THE POWER OF THE WRITTEN WORD CANNOT BE OVERSTATED! Are you relying upon “tribal knowledge” rather than documentation to

FLIGHT DATA MONITORING (FDM) PROGRAM IDENTIFY UNACCEPTABLE AREAS OF OPERATIONAL RISK “BEFORE” AND NOT “AFTER” AN INCIDENT OR ACCIDENT OCCURS! Does anyone in your organization

FLIGHT OPERATIONS IT IS CRITICAL TO HAVE FLIGHT OPERATIONS IN ALIGNMENT WITH STRATEGIC CORPORATE BUSINESS AND FINANCIAL OBJECTIVES! Where is your flight operations department not

FATIGUE RISK MANAGEMENT SYSTEM (FRMS) FATIGUE WILL NOT “GO AWAY”! IT IS AN INTREGRAL PART OF OUR INDUSTRY WHICH MUST ME EFFECTIVELY MANAGED! IT IS